9 benefits of using online scheduling software for your salon
By Amber - on July 25, 2016
Don’t you love the way Internet has made things so convenient? Whether you want to book a hotel room, rent a car, or buy a new laptop, you can do it all online. I often hear salon owners who are skeptical about online bookings. When you’re used to doing everything in a certain way, a change can be difficult. Do you still control your own calendar and do your costumers want to book online? The answer is yes! Here are 9 reasons why your salon will benefit from online scheduling software.
1. Save time with salon software
During treatments, fewer phone calls will disturb you. This is the first advantage of online appointment software. What’s more, there will be less number of voice mails requesting for a call back. You can simply refer customers directly to the online appointment software on your website.
2. Make a great first impression
Have you ever clicked away from a website because it was confusing or unclear? Then imagine what it would be like to make an appointment via a contact form. Scheduling an appointment is the first initial contact that a customer has with your salon so you want to leave a positive first impression. When costumers see your online availability, they can schedule the appointment and receive an email confirmation right away. They will definitely put this down as a good experience.
3. Available 24/7
You’re in the middle of a treatment when the phone rings, so you call the costumer back later. But there is an easier way to do this. The online scheduling software Salonized will have all the relevant details on your website. Customers see when you are available before making appointments, which will appear in your calendar instantly. You will always receive notification of new bookings, so you can plan your day accordingly.
4. Automatic appointment reminders
Every salon owner dreads no-shows. These are customers who forget their appointments or show up at the wrong date or time. With automatic appointment reminders, you can avoid no-shows without having to call the customer. Salonized software automatically sends the client an email or SMS reminder so you have more time to do other things.
5. Always have access to your calendar
You will have access to your calendar any time of the day or night, but we are not saying that you should be working 24/7. On the contrary, you will just have more time. If you are at home or on the road and wondering how your work schedule looks for the next day, you can easily access your calendar. Simply log in using your phone, tablet, or computer- wherever you are.
6. Appointments via your Facebook page
Customers expect to find your salon online, whether it is through Google or social media. Salonized offers you many features that will increase your visibility on the Internet. For example, you can simply link the online appointment software to your Facebook page.
7. Prevent double bookings
Scheduling appointments might not be a complicated task, but it requires good planning. Double bookings or poor planning can create problems, but fortunately, the online booking system Salonized is so advanced that it can handle complex schedules, even if you work with another booking system.
Are you always dealing with lots of folders or complicated spreadsheets? What if these customer files are lost or the laptop crashes? With salon software, you won’t have to worry about any of these issues. Save all your customer information, appointments, and transactions securely in your Salonized account. Because everything is stored in the ‘cloud’, you have access to your data from any device, anywhere and anytime.
9. Cut costs with salon software
We know that paper-based diaries don’t cost you anything…but with all the features of Salonized software, you will save time and money on the tasks that you would otherwise be doing yourself. For example, your payments are automatically registered so you will spend less time sorting out your accounts. You will also receive automatic notifications whenever a product is out of stock, which ensures that you never miss the next order.
We call Amber ‘Miss Salonized’. This is because she has held a number of different functions within the business and she knows all the secrets of the salon software system and more! All her experience has made her the perfect candidate for her current role as Product Manager, keeping you informed of all the latest Salonized developments.