The perfect beauty salon newsletter in 5 steps

By Amber - on August 04, 2016 comments

Salon email newsletter

You can pamper your customers during their salon visits and wrap them from head to toe in cotton wool. But how do you develop the relationship once the client has left the salon? Salon e-mail marketing is an easy, effective and personal way to stay in touch with your customers. Occasional beauty salon newsletters arriving in a customer’s inbox are enough to subtly remind him or her to book a new appointment!

Best of all, you do not need a graphic designer or social media expert to send out your own salon newsletter. You can create the perfect newsletter with these five simple steps:

1. VALUABLE CONTENT

The content of your newsletter should appeal to its audience: it must not only be entertaining but also useful. You should bear in mind that the newsletter is not aimed at selling your services, but rather at providing your customers with valuable information when they are not in your salon. Your readers will appreciate your professionalism and are sure to return to you as customers! Deciding what you should write about is not as difficult as you might think; we will give you a few ideas.

How-to's

What do customers ask you when they visit your salon? "How do I keep my hair healthy during the winter?", "What can I do about nail biting?" Or "How do I take care of my skin in the summer?" You could also send a video tutorial, such as a nice hairstyle for an evening out.

Trends and news

In the fashion and beauty industry, styles change quickly and new products are constantly being developed. Salon e-mail marketing is the ideal way to inform your customers about the latest trends. Incorporate the information that you share in a subtle way, that if someone feels their hair is flat and lifeless or their nails are in need of a little TLC, it's time to make another appointment with you...

Responding to news

Perhaps you feel a monthly newsletter is too ambitious, but you should try to send at least one per season. Create content that corresponds to the season, for example, beauty tips for summer, hairstyles for a wedding or nail art ideas for the holidays.

2. A STRIKING SUBJECT LINE

Format your newsletter like a magazine cover. Magazine publishers try to grab your attention immediately with the headline on the cover. Your newsletter should have a similar appeal when your customers see it in their inbox.

3. HIGHLIGHTS

You naturally want the best for your salon and using the finest products reinforces your reputation. Your newsletter also contributes to an impression of high quality, so make sure that it contains beautiful images. Why would your customers go anywhere else? Ask your clients whether they would like to be a model for your newsletter. For example, you could take before and after photos to illustrate an article about a new treatment or trend.

4. CALL TO ACTION

Book now, write a review, please contact us... for the reader, this leaves little room for any other thought than, say, to immediately book a new appointment ;-)

Special deals also work well in a beauty salon newsletter. You can place a button in your newsletter that links to your online calendar. Offer your customers a 10% discount when they make an appointment via your newsletter, for example, through the use of a discount code in the comments section.

5. EXTRA TIPS

Frequency

Decide beforehand how often you want to send your salon email newsletter. Do you have the time to send one monthly, or is once each season more realistic? However often you do decide to send them, set deadline reminders for yourself on your calendar so you don't forget.

MailChimp

MailChimp, the online newsletter software, allows everyone to send out well-formatted beauty salon newsletters and you can use it free of charge for up to 2,000 subscribers and 12,000 newsletters per month. Salonized salon software includes integration with MailChimp, allowing all the customers in your customer database to be placed automatically on a MailChimp mailing list. You can forget about your email list, with the peace of mind of knowing that it is always up to date.

Need any help with creating your salon email newsletter with MailChimp? Please feel free to contact me (amber@salonized.com). Or try Salonized for 14 days for free.

Amber Korfage

Amber Korfage

Product Owner

We call Amber ‘Miss Salonized’. This is because she has held a number of different functions within the business and she knows all the secrets of the salon software system and more! All her experience has made her the perfect candidate for her current role as Product Manager, keeping you informed of all the latest Salonized developments.

Most recent articles

Shutterstock 1118958458

The summer of 2019

July 31 comments

Do away with stress, because the sun gives us such a great feeling! And do you jump right out of bed when it’s summer time? The sun comes up very early, so you’re filled with energy and you get tired less quickly. Almost everyone is at the beach or on vacation, so it might be a lot quieter in the salon. Use it to your advantage. Have you been meaning to cross things off your to-do- list? Now is the moment. Take a plunge into MailChimp A newsletter, update, or temporary promotion, with MailChimp you can promote your company by sending an email you can design yourself. You can create an account via the website www.mailchimp.com. There is a registration process and adding different contact lists. This way you can decide for yourself who gets an email from you. In Salonized, you can easily use the comprehensive filters to automatically synchronize a selection of the customers with MailChimp. Read here how you can link MailChimp to Salonized. Bring in a breath of fresh air into your automatic emails Late-night dates with your phone because you’ve been busy the entire evening scheduling appointments is a thing of the past. Just another advantage to the salon software. But even things that are automated, need a fresh look at. Is your company data still accurate? Did you, for example, move to another address? Or did you develop a new logo? Make sure your account has the correct company data. The automated messages copy this information when the following appointment is confirmed. Then schedule a test appointment with your own data, so you receive your confirmation email in your inbox. That’s a good way to thoroughly examine this email. Seeing your reviews in a more positive light Sunrays make the world look just a tad bit nicer. You’re generally more positive and you easily daydream about everything you’d like to accomplish. How do you share this feeling with your customers? Maybe by reaching out to them in person. With the feedback feature in your Salonized account, you can respond to the reviews you got from your customers. This is also possible retrospectively. Spread that summer feeling! Would you like to read more about Salonized online review system? You can, in this blog. Update your social media, give it a summer vibe Every winter, I look forward to it again: going out without having to grab a jacket. You don’t need to go on a vacation to have a feeling like you’re on vacation. Oftentimes, staying home in the summer is just as fun! Share all your summery adventures in the salon via your social channels. Maybe it’s an invitation to the next appointment... Tip 1 Do you have special promotions you’d like to promote during the summer? Or do you go on vacations? Share what you’re doing as well as the vacation opening hours on your website. Tip 2 The entire team eating ice-cream, cutting someone’s hair outside, or the fact that there is some great air conditioning in the salon. Which fun pictures are you going to post on your Facebook page? Tip 3 Have you added the Book Now button to the bio of your business Instagram page? Bye summer, hello fall! All good things come to an end, including the summer of 2019. Are you planning to offer another promotion in autumn? What kind of promotion is it going to be? Who’s going to be your target group and how many treatments will this promotion include? Enough to think about when you’re enjoying the last sunrays...
Image 1

Hidden functions

July 25 comments

Software. How do you get the most out of your program if you are not technically inclined? You have a morning off and take a seat. After you’ve poured yourself a nice cup of coffee, open your laptop and rub it in your hands. Time to dive deeper into your software program! But where do you start..? No worries! In this blog I give you more insight into certain (hidden) functions of salon software. I have selected 5 for you to help you on your way: 1. Have important information sent automatically? Yes! Working with a software program takes a lot of work off your hands. Just look at the emails that are sent after every reservation. With the correct customer information, emails are sent automatically, without you having to do anything. Did you know that you can edit them as desired? This is ideal if you want to provide extra information. For example, you can let your customers know that you work at the Amsterdam location on Monday and in your salon in Amstelveen on Tuesday. Congratulations! Do you want to give your customers a little something extra on their birthday? We have made it possible so that you can add a voucher to the birthday message. You can read how to do this step by step via this article. 2. How do you make it easy for your customers to schedule a new appointment? How about a separate booking link? In addition to the booking widget, you can also opt for separate booking links. They look the same, only they skip the employee choice or name of the service. For instance: A booking link for 1 employee You have just taken on a new employee. To let your customers know the good news, you have placed a profile photo and a piece of text on your website. If you place the "Book now" button next to it, you immediately send the customer to the available dates and times of that employee. Et voilà, the first booking has arrived! A discount for a specific service You want to promote your new "Acne treatment" on your Facebook page. You have put a nice sentence on your page with the link. The "Book now" button immediately redirects the customers to the available dates and times for this specific treatment. Please contact us so that we can create this unique link for you. Then the specific treatment can be booked immediately! 3. How do you complete your time registration? Vacuuming, washing dishes, window cleaning ... There are always plenty of things to do in the salon. And when you do this every day, your salon is quickly cleaned up and tidy. In your agenda you can block these times as “Chore”. To apply these chores as worked hours in your agenda, we have highlighted the hours in green. This way you have a clear overview and can easily distinguish the hours worked as a chore, from the appointments and absences. Visiting a trade show or workshop with the whole team? You can also create tasks for the entire company. In your time registration you can find these hours again on the basis of the description you have given them. 4. How do absences automatically appear in excel? Public holidays, vacation, an extra long weekend, or: your well-earned days off! Because in addition to all the hard work, you also have to make room for relaxation. Don't forget to include your absences in your agenda! This ensures that an appointment cannot be accidentally booked when you are just relaxing in your beach chair. These absences are recorded via the "Absences" heading. Here you can filter by employee. And choose a specific period. Did you know that these absences are automatically saved in your data export? This file contains all the absences from the past. Both per employee and the absences at company level. So you no longer have to fiddle with excel files yourself! 5. Advanced filtering, what can you do with it? Are you also curious about who your best customers are? Good news, a new filter option has recently been added to the customer filter: the "total amount spent" of the past year. This looks at the amount spent by customers between today and 365 days ago. For example, you can find out quickly which customers spent more than 200 euros in the past year. In addition, the filter option in your customer base is ideal when you want to send an e-mail to a portion of your customers. For example, you have a new massage in the field of relaxation massages, and want to let all customers who have ever been with you for a particular massage know. In this case you can choose the filter to search by service. The steps of applying the filter are explained further in this article. You don't have an online calendar for your salon yet? Clients can easily book in an appointment with the salon software by Salonized. Start your free trial here and add your booking link to your website or Facebook page immediately!
Blog facebookupdate 2018

Make your Facebook business page more effective

May 28 comments

The (online) marketing world is continuously changing and this affects all entrepreneurs into a certain degree. For instance, who does not have a business page on Facebook? We post interesting offers, make-over pictures, promotions and the latest news from the salon. And of course, we hope that most of our followers will see them. In January 2018, Facebook announced that it would make major changes to its news feed. “Bringing People Closer Together” was the title of the press release. Facebook wants to connect people to each other, using posts from friends and family. However, there is another trend on the platform, you can see more posts from Facebook pages and less from friends. This often results in an endless scroll session without of any useful interaction. Which thus results in a less positive user experience. Oh dear. People stop using Facebook. What’s next? This makes the alarm bells go off for Facebook. The changes implemented by Facebook during the next few months will have a positive effect on the use of Facebook by persons. For instance, posts from family and friends will become more important. But what will be the effect on the visibility of your business page for your followers? It will be extra important that followers will be active under your posts. What really works are posts which receive reactions, and posts followers want to share with friends. In this respect, you might consider: News from the salon with a personal touch Fun offers Live video in the salon Tips for keeping your "community" active The tactics behind the old model of just sending information, is outdated. It is better to regard your business page as a type of ‘community’. What fits this community? Facebook prefers images. Moving images are even better – which means videos. Live videos have the most effect. And are fun to make! Why not make a video while you are working on the latest nail art. Reviews are still the best possible means of advertising. Unfortunately, this is not a matter of waiting and seeing whether customers will post a review on your Facebook page. But of actively asking customers to write a review, for instance after an appointment or via a newsletter. Can’t you get around to it? With the Salonized salon software you can automatically sent the customer a review request after the appointment. The feedback tool also makes it very easy to respond to reviews. It goes without saying that the opportunity to schedule an appointment must be on your Facebook page. Facebook offers several call to action buttons which can be used; for instance, a Contact button or a Call-now button. Of course, the best option is the Book-now button. This forwards the customer to your online scheduler, so that they can schedule their appointment with you directly from your Facebook business page! Do you want to get started with reviews and an online schedule? Create a free trial account with Salonized. You can start immediately and our team is ready to assist.